Privacy Policy

Effective Date: Jan 1, 2023

Introduction

CSB Security Inc. (“CSB Security,” “we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information provided to us through our website, services, and interactions with our customers.

Information We Collect

We may collect and process the following types of personal information:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Information provided when creating an account with us, such as username and password.
• Payment Information: Credit card details or other financial information necessary for processing payments.
• Communication Information: Information provided when contacting us, such as inquiries, feedback, or customer support requests.
• Usage Data: Information about how you use our website and services, including IP address, device information, and browsing activity.

Use of Personal Information

We use the personal information we collect for the following purposes:

• Providing Services: To deliver our security services, process orders, and respond to customer inquiries.
• Communication: To communicate with our customers about updates, promotions, and relevant security-related information.
• Improving Services: To analyze usage data and enhance our website and services, ensuring a better user experience.
• Payment Processing: To process payments and manage billing for our services.
• Compliance: To comply with legal obligations, enforce our terms of service, and protect our rights and the rights of our customers.

Cookies and Similar Technologies

We may use cookies and similar technologies on our website to enhance your browsing experience and collect information about how you interact with our site. Cookies are small text files that are placed on your device by a web server when you visit a website. These cookies help us recognize you as a returning visitor, customize your preferences, and provide targeted advertisements.

You have the option to accept or decline cookies through your browser settings. However, please note that disabling cookies may limit your access to certain features of our website.

Information Sharing and Disclosure

We may share your personal information with third parties under the following circumstances:

• Service Providers: We may engage trusted third-party service providers to assist us in delivering our services and supporting our operations.
• Legal Compliance: We may disclose personal information if required by law or to protect our rights, safety, or the rights and safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred to the acquiring entity.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

You have the right to access, update, and delete your personal information. If you would like to exercise any of these rights or have questions about our privacy practices, please contact us using the information provided below.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CSB Security Inc.

4300 Drummond Rd Unit #5, Niagara Falls, ON L2E 6C3

info@csbsecurity.com